Centralize subscriber messages from multiple channels within
Barantum Omnichannel
Accelerate customer service for each agent in one Barantum omnichannel system
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Chatbots and Autoresponders
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Broadcast message
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Multiagent
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Monitoring Service SLA
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Multiple Communication Channels Integration
Problems that have often been experienced before using Barantum CRM
How does Barantum Omnichannel Chat make business interactions easier with customers
Serve customers 24/7 faster with chatbots
Get the convenience of replying to customer messages anytime and anywhere automatically.
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Customize Response
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API integration
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Autoresponder
![Barantum - Aplikasi Omnichannel Chat - Fitur 1](https://www.barantum.com/assets/img/produk/chat-omni/gbr-main-1.png)
![Barantum - Aplikasi Omnichannel Chat - Fitur 2](https://www.barantum.com/assets/img/produk/chat-omni/gbr-main-2.png)
Monitor agent service performance with accurate data
Easier analysis and evaluation of agency team services to drive business forward.
Monitor agent service performance with accurate data
Easier analysis and evaluation of agency team services to drive business forward.
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Customer message history
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KPI report for each agent
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Service SOP
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Total Tickets Solved
![Barantum - Aplikasi Omnichannel Chat - Fitur 3](https://www.barantum.com/assets/img/produk/chat-omni/gbr-main-3.png)
![Barantum - Aplikasi Omnichannel Chat - Fitur 4](https://www.barantum.com/assets/img/produk/chat-omni/gbr-main-4.png)
One account access your business message number for multiple agents
Centralize services on one account of your business number to make it easier to analyze each customer's needs individually
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Access Rights & Data Roles
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Multiple Device Logins
Perform end-to-end marketing with the blast feature
Experience the convenience of sending bulk customer messages in just one click.
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No contact limit
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Customize message template
![Barantum - Aplikasi Omnichannel Chat - Fitur 5](https://www.barantum.com/assets/img/produk/chat-omni/gbr-main-5.png)
![Barantum - Aplikasi Omnichannel Chat - Fitur 6](https://www.barantum.com/assets/img/produk/chat-omni/gbr-main-6.png)
Get Your Official Business Account Green Tick
Support your customer service faster to increase customer satisfaction.
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Green tick
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Auto Reply
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Multiuser
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Agent Allocation
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Blast Message
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Analytic Reports
Other Features
![](https://www.barantum.com/tools/wp-content/uploads/2024/08/banyak-saluran-1.webp)
Multiple channels
Connect with various popular chat applications on one platform
![](https://www.barantum.com/tools/wp-content/uploads/2024/08/kostumisasi-template.webp)
Customize Templates
You can customize the message template to your liking
![](https://www.barantum.com/tools/wp-content/uploads/2024/08/penjadwalan-pesan.webp)
Scheduling Messages
Schedule sending of messages, so there will be no forgetting to send messages
![](https://www.barantum.com/tools/wp-content/uploads/2024/08/blokir-nomor-spam.webp)
Block spam numbers
Block spamming numbers or numbers you don't want
![](https://www.barantum.com/tools/wp-content/uploads/2024/08/layanan-produktivitas.webp)
Productivity report
Assessment of agent performance becomes more objective and measurable in dashboard data analytics
![](https://www.barantum.com/tools/wp-content/uploads/2024/08/banyak-saluran.webp)
Connected CRM system
Manage business conversation history with the ticket and deals feature in Barantum CRM
Trusted by businesses of all types of industries
Hundreds of leading businesses from various types of industries have succeeded in developing their business with Barantum Omnichannel CRM & Call Center.
Learn more![Barantum - Client - Logo Anter Aja](https://www.barantum.com/assets/img/industry/anteraja.webp)
![Barantum - Client - Logo MokaPOS](https://www.barantum.com/assets/img/industry/moka.png)
![Barantum - Client - Logo PLN](https://www.barantum.com/tools/wp-content/uploads/2024/08/pln.webp)
![Barantum - Client - Logo Kimia Farma](https://www.barantum.com/tools/wp-content/uploads/2024/08/kimia-farma.webp)
![Barantum - Client - Logo Kominfo](https://www.barantum.com/tools/wp-content/uploads/2024/08/kominfo-registered.webp)
![Barantum - Client - Logo Kemenkes](https://www.barantum.com/tools/wp-content/uploads/2024/08/kemenkes.webp)
![Barantum - Client - Logo DPR-RI](https://www.barantum.com/tools/wp-content/uploads/2024/08/dpr-ri.webp)
![Barantum - Client - Logo Universal BPR](https://www.barantum.com/assets/img/industry/bpr.png)
![Barantum - Client - Logo Anter Aja](https://www.barantum.com/assets/img/industry/anteraja.webp)
![Barantum - Client - Logo MokaPOS](https://www.barantum.com/assets/img/industry/moka.png)
![Barantum - Client - Logo PLN](https://www.barantum.com/tools/wp-content/uploads/2024/08/pln.webp)
![Barantum - Client - Logo Kimia Farma](https://www.barantum.com/tools/wp-content/uploads/2024/08/kimia-farma.webp)
![Barantum - Client - Logo Kominfo](https://www.barantum.com/tools/wp-content/uploads/2024/08/kominfo-registered.webp)
![Barantum - Client - Logo Kemenkes](https://www.barantum.com/tools/wp-content/uploads/2024/08/kemenkes.webp)
![Barantum - Client - Logo DPR-RI](https://www.barantum.com/tools/wp-content/uploads/2024/08/dpr-ri.webp)
![Barantum - Client - Logo Universal BPR](https://www.barantum.com/assets/img/industry/bpr.png)
Barantum is proven to be the answer to all your business productivity needs
Increase
Productivity Business
Increase
Sales Business
Accelerate
Service Customers
Reduce
Churn Rate Customers
Increase
Productivity Business
Increase
Sales Business
Accelerate
Service Customers
Reduce
Churn Rate Customers