Official Partner of WhatsApp Green Tick Indonesia
Omnichannel application to serve customers 85-90% faster and automatically
Integration of many communication channels to facilitate sales and service from Barantum.
Trusted by businesses of all types of industries
Hundreds of leading businesses from various types of industries have succeeded in developing their business with Barantum Omnichannel CRM & Call Center.
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Barantum is proven to be the answer to all your business productivity needs
Increase
Productivity Business
Increase
Sales Business
Accelerate
Service Customers
Reduce
Churn Rate Customers
Increase
Productivity Business
Increase
Sales Business
Accelerate
Service Customers
Reduce
Churn Rate Customers
With Barantum collaborating with SiCepat, we can achieve 45% efficiency because incoming calls can be answered by IVR.
Barantum has a flexible system and complete features to increase the productivity and performance of the Anteraja team.
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
I have used various CRM applications, and Barantum is one whose interface is very easy for the team to understand.
Barantum centralizes data and customer service for PT Etos Indonusa, so that the ETOS customer database can be managed more easily.
Since we use Barantum, the chat responds 30% faster than before, so it makes FCT very easy to get the job done.
The Barantum team always responds quickly in serving the DGW team's problems within 24 hours from the various available communication channels.
The Barantum system prioritizes effectiveness so that it helps to achieve higher sales targets.
Barantum makes the system more systematic, data is well recorded, and easy to use, thereby increasing customer service productivity.
Barantum features are complete and can monitor sales locations with GPS and Check In Check Out features. So you can calculate KPIs well and sales feel that their performance is appreciated.
The Barantum team always responds quickly in serving the DGW team's problems within 24 hours from the various available communication channels.
Barantum features are complete and can monitor sales locations with GPS and Check In Check Out features. So you can calculate KPIs well and sales feel that their performance is appreciated.
What is Omnichannel CRM and Barantum Call Center?
Omnichannel CRM and Call Center is a strategy to improve the relationship between businesses and customers by providing fast service and solutions.
This system can be integrated with various communication channels making it easier for agents to respond to customers quickly. With Omnichannel CRM and Call Center, you can enhance a better customer experience to create customer loyalty.
Why should a business use Omnichannel CRM?
Businesses need to use Omnichannel CRM because this system can make the work of your agents more effective and efficient. So that agents spend time more productively and are able to generate better sales.
How does Omnichannel CRM work?
Omnichannel CRM works by connecting all communication channels into one and integrating them with the CRM system, so that all activities on these various communication channels can be recorded and monitored easily by company management.
What are the benefits of Omnichannel CRM for business?
The benefits of Omnichannel CRM for business, namely being able to increase customer loyalty, easily speed up and automate answering customer messages or calls, increase the number of incoming calls and messages and can be answered by agents, up to recording conversations .
What are the benefits of Omnichannel CRM for customers?
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Get fast and responsive service
Businesses that use CRM can provide fast and responsive service so customers will feel satisfied. Customers can find solutions to problems they face quickly and don't have to wait long. -
Solutions or requirements can be resolved quickly
CRM allows customers to get offers of goods or services that match their needs and wants based on the customer's activity history. -
Easy to contact businesses across multiple channels
Easy to contact businesses across multiple channels
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