Decide the Barantum package according to your business needs
Building a good customer relationship is just one step away
Standard
Crm sales & crm services standard package includes
-
Standard Open API access
Professional
Paket Terbaik
-
Module Customer Signature After Meeting
Enterprise
-
Middleware Services
-
Custom Project Manager
-
Custom Account Manager
-
Supports 24/7
-
Money Back Guarantee
Standard
Crm sales & crm services standard package includes
-
Standard Open API access
Professional
Paket Terbaik
-
Module Customer Signature After Meeting
Enterprise
-
Middleware Services
-
Custom Project Manager
-
Custom Account Manager
-
Supports 24/7
-
Money Back Guarantee
Compare the Features of Each Barantum CRM Package
Easier analysis and evaluation of your business to take your business forward.
|
Standard | Professional | Enterprise | |
CRM SalesRp299kper user per month (min 3 users) Try for Free |
CRM ServicesRp299kper user per month (min 3 users) Try for Free |
CRM Sales & ServicesRp599Kper user per month (min 3 users) Try for Free |
CRM Sales & Services)Discuss Your
Contact Sales
|
|
Customer Management | ||||
Lead Management | ||||
Sales Management | ||||
Product Management | ||||
Manajemen Aktivitas | ||||
GPS Check In & Out | ||||
GPS Offline Mode | ||||
Sales Management | ||||
Deals Management | ||||
Marketing Ads | ||||
Module Marketing | ||||
Product Management | ||||
Project Management | ||||
Module Email | ||||
Ticket Management | ||||
Ticket & Bulk Management | ||||
SLA Management | ||||
Escalation Management | ||||
CSAT | ||||
Management FAQ | ||||
Report Management | ||||
Dashboard Widgets | ||||
Dashboard Standard & Custom Reports | ||||
Report Management | ||||
Customize Reports |
5 Customization |
More than 5 Customization |
||
File Management | ||||
Document Management |
1GB |
1GB |
2GB |
|
Saleskits | ||||
Team Collaboration | ||||
Comments | ||||
Notifications | ||||
Setup CRM | ||||
Workflow |
Customize |
|||
Form Customization |
Customize |
|||
Import & Export Data | ||||
Setup Module CRM |
Customize |
|||
Tags | ||||
Whitelable Logo | ||||
CRM User Accounts | ||||
User & Team Access Rights | ||||
Data Access Rights | ||||
Mobile Application | ||||
Android Applications | ||||
iOS Apps | ||||
Integration | ||||
Open API Standard | ||||
API integration | ||||
Other System Integration | ||||
Middleware | ||||
On-Premise Solution | ||||
User Services | ||||
Standard Service | ||||
Priority Service | ||||
24/7 Service | ||||
Custom Account Manager | ||||
Custom Project Manager | ||||
Lifetime System Update | ||||
|
Standard | Professional | Enterprise | |
CRM SalesRp299kper user per month (min 3 users) Try for Free |
CRM ServicesRp299kper user per month (min 3 users) Try for Free |
CRM Sales & ServicesRp599Kper user per month (min 3 users) Try for Free |
CRM Sales & Services)Discuss Your
Contact Sales
|

DISCUSS YOUR Business Needs
-
Dedicated Account Manager
-
Dedicated Project Manager
-
Customize system per man days
Standard
For 3 users per month
Adding the next users
Rp299k/user per month
-
Integration of multiple messaging channels from Facebook, Instagram, Telegram, Line, Twitter and Email
-
Chatbot Autoresponder based on working hours and outside working hours
-
Document Module with 1GB/user storage
-
Multi Admin Management
-
Consumer Contact Data Management
-
Consumer Company Data Management
-
Block spam numbers
-
Export & import data
-
Android and iOS apps
-
Support Standard
-
Free system updates
Professional
Paket Terbaik
Adding the next users
Rp599k/user per month
-
Additional integration with MarketPlace (Tokopedia & Shopee)
-
Document Module with 2GB/user storage
Enterprise
DISCUSS YOUR
BUSINESS NEEDS
Investment based on needs and level of complexity
-
White label logo as required
-
On-Premise Solutions
-
Middleware Service
-
Document Module with more than 2GB/user storage
-
Dedicated Barantum Project Manager
-
Dedicated Barantum Account Manager
-
Money back guarantee
-
Support 24/7
All packages are included
-
Monthly Active Users (MAU) are unlimited
-
Agent Performance Report Dashboard and Message Activity
-
Personalize WhatsApp blast messages
-
Multimedia message template for broadcast
-
Automatic message allocation to agents (Round Robin)
-
Message template for quick reply
-
Handling messages with Agents and Autoresponder Chatbots
-
Conversation history is stored and cannot be deleted by agents
-
Added customer profile details
-
Free of charge for 1,000 incoming WhatsApp chats per month (does not apply to the next month's accumulation)
-
All received and outgoing messages with the WhatsApp channel are charged with the following details See Details
-
Saved conversation history
Add Ons
Add WhatsApp
Number
Rp100.000
Per number per month
Message Template Category
Authentication
The message template category used to send messages contains usage authentication or OTP
Rp 440.00 / one message for a 24-hour session (Indonesian number)
Utility
The message template categories used to send messages are informative or notification in nature
Rp 300.00 / one message for a 24-hour session (Indonesian number)
Marketing
A category of message templates used to send promotional messages related to product or product services
Rp 600.00 / one message for a 24-hour session (Indonesian number)
Services
The category of templates in which the message is initiated or initiated from the customer to the business
Rp 275.00 / one message for a 24-hour session (Indonesian number)
Compare the Features of Each Barantum Omnichannel Package
Easier analysis and evaluation of your business to take your business forward.
Standard | Professional | Enterprise | |
DISCUSS YOURBUSINESS NEEDSInvestment based on needs |
|||
Barantum Chat | |||
Block Number | |||
Multiadmin | |||
Autoresponder Office Hour | |||
Chatbot Autoresponder Office Hour | |||
Open API chat standard | |||
Blast/Broadcast | |||
Multimedia message templates | |||
Livechat | |||
Schedule messages | |||
Quick reply | |||
Message activity history | |||
Message allocation (Round robin) | |||
Green Tick Masking | |||
Free of charge for 1000 conversations | |||
MUnlimited Monthly Activity Users (MAU) |
|||
Agent chat performance report | |||
Message activity reports | |||
Whitelable Logo | |||
CRM Fitur | |||
Customer Management | |||
Organization Management | |||
Sales Management | |||
Ticket + Bulk Ticket Management | |||
Tags Management | |||
Internal Management FAQs | |||
Surveys Management | |||
Document Management |
1 GB |
2 GB |
|
Export & Import | |||
Customization | |||
Custom Form | |||
Custom Module | |||
Custom Integration | |||
Custom Workflow | |||
Custom API | |||
Custom Report |
+5 Kustomisasi |
||
Custom Chatbot API | |||
Custom Autoresponder | |||
Integration | |||
Aplikasi Facebook, Instagram, Telegram Line, Twitter, dan Email |
|||
Integrasi MarketPlace (Tokopedia & Shopee) |
|||
Other System | |||
Open API | |||
Middleware | |||
On-premise | |||
Support/Services | |||
Standar Services | |||
Priority Services | |||
Dedicated Account Manager | |||
Dedicated Project Manager | |||
Lifetime services | |||
Money back guarantee | |||
System Update | |||
Free system updates | |||
iOS App | |||
Android App | |||
Standard | Professional | Enterprise | |
DISCUSS YOURBUSINESS NEEDSInvestment based on needs |
Standard
Rp897k
For 3 users per monthThe addition of the next user is IDR 299k/user per month
-
Standard Open API Call access (1 API call per second)
-
Module Recording with 1GB storage/user
-
Outbound Route
-
Support Standard
-
Free system update
Professional
Paket Terbaik
Rp1.797k
For 3 users per monthRp599k/user per month
-
Recording Module with 2GB/user storage
-
Customer Satisfaction Survey Module
-
Consumer Contact Data Management
-
Consumer Company Data Management
-
Call center Report Pro *(there is an implementation fee)
-
5 additional Custom Reports (additional man-days)
-
Priority Support
Enterprise
DISCUSS YOUR
BUSINESS NEEDS
Investment based on needs and level of complexity
-
White label logo as required
-
On-Premise Solutions
-
Middleware Service
-
Module Recording with more than 2GB/user storage
-
Dedicated Barantum Project Manager
-
Dedicated Barantum Account Manager
-
More than 5 additional Custom Reports (additional man-days)
-
Money back guarantee
-
Support 24/7
All packages are included
-
Agent Performance Report Dashboard and Call Activity
-
Agent Console Login and Logout
-
Extension number to receive and make calls
-
Interactive Voice Recording for Autoresponder incoming calls
untuk Autoresponder telepon masuk -
Transfer calls (Escalation)
-
Paging and Intercom
-
Boss-Secretary Solution
-
Restrict Outbound Calls by PIN Codes
-
Operator Panel
-
Ring Group
-
Caller ID
-
Time Conditions Office Hour
-
Call Agent Monitoring
-
Internet Network Stability Monitor Tools for telephone
-
Additional Call Recording Storage 10 GB
Add Ons
Paket 5
Concurrent Lines
Rp625k
Per month
-
SIP Trunk local / GSM number
-
Masking Number
-
Available Special Number (XYZ) / Premium Number (140XYZ, 1500XYZ, & 150XYZ) / Toll Free (0800 1 ABC XYZ) with additional activation fees, subscription fees, and incoming/outgoing telephone fees
Click To Call API Connector
Rp125.000
/ month per agent
Text-To-Speech Balance Package
Rp250.000
/ 1 million characters
Implementation of Call Center Pro
Rp20.000.000
satu kali bayar
Implementation of Text-To-Speech
Rp20.000.000
satu kali bayar
Compare the Features of Each Barantum Call Center Package
Easier analysis and evaluation of your business to take your business forward.
Standard | Professional | Enterprise | |
DISCUSS YOURBUSINESS NEEDSInvestment based on needs |
|||
Barantum Call Center | |||
Desktop Incoming Call Notifications | |||
Outbound Route | |||
Predictive Dialer | |||
Campaign Call | |||
Black/White List Numbers | |||
Robo Call | |||
Agent Console Login and Logout | |||
Extension number to receive and make calls terima dan lakukan call |
|||
Interactive Voice Recording for Autoresponder incoming calls untuk Autoresponder telepon masuk |
|||
Transfer calls (Escalation) | |||
Paging and Intercom | |||
Boss-Secretary Solution | |||
Restricting Outbound Calls with a PIN code dengan kode PIN |
|||
Conference Call | |||
Spy Call, Whisper Call, & Join Call | |||
Voice Mail | |||
Operator Panel | |||
Ring Group | |||
Caller ID | |||
Time Conditions Office Hour | |||
Call Agent Monitoring | |||
Internet Network Stability Monitor Tools for telephone Internet untuk telepon |
|||
Agent Performance Report Dashboard and Call Activity Agen dan Aktifitas Call |
|||
Real Time Inbound and/or Outbound Wallboards Inbound dan/atau Outbound |
|||
Call center Report Pro | |||
Whitelable Logo | |||
CRM Features | |||
Customer Management | |||
Organization Management | |||
Tags Management | |||
Internal Management FAQs | |||
Surveys Management | |||
Recording Management |
+10GB |
+10GB |
+10GB |
Customization | |||
Custom Form | |||
Custom Module | |||
Custom Integration | |||
Custom API | |||
Custom Report |
+5 Kustomisasi |
||
Kustomisasi Queue | |||
Kustomisasi Sistem per man days |
|||
Integration | |||
Other System | |||
Open API | |||
Marketplace | |||
Middleware | |||
On-Premise Solution | |||
Support/Services | |||
Standar Services | |||
Priority Services | |||
Dedicated Account Manager | |||
Dedicated Project Manager | |||
Lifetime services | |||
Money back guarantee | |||
System Update | |||
Free system updates | |||
iOS App | |||
Android App | |||
Standard | Professional | Enterprise | |
DISCUSS YOURBUSINESS NEEDSInvestment based on needs |
Trusted by businesses of all types of industries
Hundreds of leading businesses from various types of industries have succeeded in developing their business with Barantum Omnichannel CRM & Call Center.
Learn more























Barantum is proven to be the answer to all your business productivity needs
Increase
Productivity Business
Increase
Sales Business
Accelerate
Service Customers
Reduce
Churn Rate Customers
Increase
Productivity Business
Increase
Sales Business
Accelerate
Service Customers
Reduce
Churn Rate Customers