Boost Sales & Team Productivity Up to 80% With Sales CRM

Make Sales Easier, Track Team Performance, and Increase Your Business Profits with Barantum Sales CRM

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Trusted by Businesses Across All Industries

4.9 review rating from more than 500 satisfied customers using Barantum

Issues Encountered Before Adopting Barantum Sales CRM

Difficult to Personalize Every Customer

It is difficult to understand customers because there is no activity log for each customer.

Customer Activity Log Feature in the Barantum CRM

With the activity log feature, you can track everything that has been done and create better plans for the next steps.

Difficult to Monitor Sales Progress

Sales reports that are not properly recorded make it difficult to track sales progress.

Sales Pipeline Feature makes monitoring sales easier.

Set and monitor Your sales stages easily, so you can make better sales and make more informed decisions.

Unmonitored Team Performance

Poor team performance tracking results in decreased sales and financial losses.

Sales Performance Tracking Feature

Monitoring sales performance becomes easier, allowing you to assess each salesperson's performance and make operations more effective and efficient.

Sales Data is Not Real Time

Sales data that is not real-time leads to inaccurate information, which can result in wrong decision-making and slower work processes.

Real Time Data Feature Barantum CRM

Sales data is updated in real-time and always synchronized across any device, anywhere, and at any time.

Sales Management

Monitor Sales Progress with Accurate Analysis

Track the progress of Your business sales stages effortlessly on one page and make more insightful analyses

Sales Pipeline
Sales Achievement Analysis
Multiple Pipeline
Sales Activity History

Report Management

Monitor the KPIs of each sales team objectively, accurately, and in real-time

Analyze Your sales team's performance accurately through detailed task completion reports.

Monitor Staff Daily KPIs
Staff Revenue Target
Export Achievement Report
Analyze the Performance of Each Staff Member
Achievement dashboard

Barantum - Sales CRM - Report Management

Omnichannel

Connect With Customers from Any Channel

Simplify Your sales process by interacting with customers across any channel.

Message Integration
Social Media Integration
Call Center Integration
Other Systems I ntegration

Mobile Application

Make Sales Anytime and Anywhere

The Barantum mobile app makes it easier for Your team during field visits to customers.

Remote Sales
GPS Live Tracking
Report Realtime
Access data from anywhere
Available on iPhone & Android
Agenda Notifications

Barantum - Sales CRM - Mobile Application

More Features to Boost Your Sales Performance.

Product Management

Easily manage and monitor the availability of Your business products in the system

Survey Management

Identify customer needs and their opinion about Your business

Heatmap

Identify the potential areas for selling Your products or services.

Absen On The Go

The GPS Live Tracking feature helps you check in from anywhere.

Sales Script

Optimize team interactions to ensure consistent customer engagement.

Customization

Customize forms and features to suit Your needs.

Barantum Achievements

Barantum Contributions For
Digitalization of Indonesian Business

+5000 active Barantum users
increased their productivity by up to 90%

85% accelerate customer service
for Indonesian businesses

40% reducing churn rate
business customer in Indonesia

25% increase in
Indonesian business sales

+100 sectors of industry are educated
about the importance of business digitalization

#WhatTheySay

Barantum Omnichannel Speeds Up Oasis' Response Time by 50%

Andri Dwi Yulianto

Customer Service Assistant Manager
PT Oasis Waters International

Our efficiency has improved as we can monitor SLAs more quickly. Furthermore, it facilitates consultations with doctors as it can be accessed anytime and anywhere.

Natali Ardianto

Chief Executive Officer
Lifepack.id

Barantum Improving Lemonaide's Service Quality by Up to 85%

Joseph Buyono

General Manager
PT Lemonaide

With Barantum Call Center, we saw about a 90% improvement in service quality

Yura Nada & Ahmadi Juanda

Gunung Sahari Lab

PT Intan Safety Glass Increases Productivity by 15% with Barantum CRM

Yahya Uswaturrasul

Sales & Marketing Manager
PT Intan Safety Glass

Barantum Omnichannel Boosts Jackal Holidays Call Center Agent Performance by 85%

Dian Melinda Arifin

Founder
PT Jackal Holidays

Barantum Call Center Speeds Up Customer Service Team by Up to 90%

Yesica Meira Zivani

Leader Customer Service (Tim Operation)
PT Wook Global Technology

Barantum Omnichannel Chat Increases Service Team Speed Up to 80%

Shafa Dimas Saputra

Founder
PT Jadi Mudah Nusantara

Barantum Omnichannel Chat increases the speed and quality of service of the Klinik SehatQ team by up to 80%

Evo Febiola Putri

Lead Customer Service
Klinik SehatQ

Barantum Application Helps Daily Productivity of Customer Services Team Up to 90%

Mahida Hanifah Rahmadini

Admin CRM (Customer Service)
PT Solomon Indo Global

VIVA Pharmacy: Reaches Millions of Customers with Barantum Omnichannel

M. Edi Irfandianto

Marketing Insight & CRM SPV
Viva Apotek

The Barantum Omnichannel CRM Application is 85% Helpful in Serving Rokue Customers

Inne Rettiani

Sales Marketing Manager
Rokue

Barantum Omnichannel CRM App Meets Nukar.ID's Team Quality Standards by 99%

Erwin Nugraha

Kepala Divisi Pengembangan (CTO)
Nukar.ID

The Barantum Team is always Fast Response in serving the DGW team's problems within 24 hours from various communication channels 👍

Deni Dharmawan

Marketing Communication Analyst
PT Dharma Guna Wibawa

Since we started using Barantum, chat responses are 30% faster than before making it much easier for FCT to complete their tasks

Herlina

FCT Manager
Wall Street English

With Barantum collaborating with SiCepat, we can achieve 45% efficiency because incoming calls can be assisted by IVR

Syara

Head of Customer Services
SiCepat Express

WhatsApp API Blue Tick Barantum increase 80% of customer service productivity Plaza Mini Senopati

Maltis Junias

Mini Consultant
Plaza Mini Senopati

Call Center feature of Barantum helps increase productivity by 90% and exceeds the expectations of the BRI Insurance team.

Nuni Apriana

Project Staff
BRI Insurance

The SLA we used to have was very long. However, after using Barantum the SLA is shorter and more targeted to our merchants.

Nethania Dinari Ramadhani

Enterprise Excellence Lead
MokaPos

WhatsApp Blue Tick Barantum improves 75% of services at Universitas Muhammadiyah Ponorogo

Zulkarnain Ashya Hifa

Kepala LPMB
Univ. Muhammadiyah Ponorogo

Barantum Blue Tick WhatsApp API Increases Service at Ma'had Aisyah College by 85%

Nur Rizka Aisyah

Kepala Bidang IT & Media Informasi
Perguruan Tinggi Ma'had Aisyah

Barantum: Effective Sales Management Solution for HAS Environmentald

Robbi Nugroho Sutrisno

General Manager
HAS Environmental

Anteraja's Service More Efficient with Centralized Data Reports on CRM System

Mutiara Muslim

Head of Digital IT Office
Anteraja

Barantum CRM Improves PT Borobudur Agung Perkasa's Operations by 25%

Winda Agus Susanto

Product Sales Manager
PT Borobudur Agung Perkasa

Managing ETOS Customer Database Made Easier with Barantum System

Radhy Alfitra

Head of Business Development
PT Etos Indonusa

PT Kompas Gramedia Xpress Operations More Optimal with Barantum System

Daniel Jatnika

Customer Service Manager
PT Kompas Gramedia Xpress

Waterco: Manage Report Data More Effectively with Barantum System

Fajar Nugroho Widiyanto

General Manager
Waterco

Frequently Asked Question

CRM (Customer Relationship Management) application is a management application or software for managing relationships between businesses and customers. This app helps businesses build deeper relationships with customers. This will encourage increased customer service and business sales so that business profits will increase.

The main purpose of using a CRM application is to assist companies in managing and improving relationships with their customers, so as to increase customer satisfaction and increase company revenue.

The purpose of having a CRM is to get a good relationship with customers, namely by knowing as much information as possible about how the needs and behavior of customers is so that companies can improve their operational systems and improve their services.

That way companies can plan better marketing strategies in the future based on the data and information they collect with the CRM system.

The main benefit of using CRM application software is to make it easier to work in monitoring sales activity, customer data management, monitoring KPIs, tracking customer activity, managing customer experience, and much more. Following are the benefits of using a CRM application:

Track sales team and KPI (Key Performance Indicator)
Manage customer contact data
Able to increase customer retention
Can increase customer satisfaction
Increase sales
Improve work efficiency
Creating good team collaboration
Obtain accurate business reports and analysis in real time
Improve customer experience with Omnichannel CRM features
Expand customer reach with WhatsApp CRM

The following are examples of the use of CRM applications in business that can be carried out by companies:

Providing an online chat system to make it easier for customers to communicate with customer service, such as using the Omnichannel Chat system which can connect all communication channels into one system.
Provide a loyalty program system to provide rewards to loyal customers.
Provide a product delivery tracking system to make it easier for customers to find out the status of their product shipments.
Provide a customer satisfaction survey system to find out what needs to be improved in the business, such as by providing a customer satisfaction survey form or something else.
Provide a monitoring system for customer activity on websites and social media to find out their preferences and habits.
Provide a customer data management system, including contact information, transactions and interactions with companies such as using customer database management software.
Provide a monitoring system and handling customer complaints.
Provide a lead management system to identify and convert new business opportunities such as using lead management software.
Provide monitoring system and market data analysis to understand customer needs and preferences.
Provide a system for planning and implementing targeted marketing strategies to increase brand awareness and customer loyalty.

Barantum CRM offers a very user friendly system interface so it is very easy to use for all ages and at a fairly affordable cost. Barantum CRM also has quite complete features, ranging from customer database management needs, sales management, ticket management, call center systems and omnichannel chat systems.

Barantum has also been trusted by hundreds of businesses and thousands of users in various corporate sectors. In addition, Barantum CRM is also available in the CRM mobile application so it is flexible and can be used anytime and anywhere.

Yes, you will be charged an investment fee of IDR 2 million per day to set up and implement the CRM system. The investment charged depends on the level of difficulty and complexity of the system to be implemented. In general, we maximize the implementation process in just 1 working day.

This setup and implementation stage is very important and crucial and requires a professional workforce to ensure the system runs smoothly according to Your expectations and business needs.

We are always committed to providing the best service for our customers by providing implementations that suit business needs so that our system can help optimize Your business.

The various advantages of Barantum CRM compared to other CRM are as follows:

Unlimited Online Training

Barantum provides unlimited online CRM usage training, so companies don't have to worry about adding new users or changing new users to their CRM system.
Very Flexible Features

You can adjust the flow and fields in the Barantum CRM system according to Your needs and desires with a view that makes it easier for Your agents and can make customizations to make business operations easier.
Lifetime System Maintenance

You will get lifelong system maintenance as well as new feature updates that are continuously added every month to provide the best CRM system with complete features for its customers.
Free Consultation

Barantum provides facilities for business and management consultations and adjusts the features used so that they can be adapted to Your business needs.
Fast & Responsive Service

Barantum promises fast service or fast response for their customers and provides various customer services via telephone, messages and email during working hours.

Boost Sales & Team Productivity Up to 80% With Sales CRM

Issues Encountered Before Adopting Barantum Sales CRM

Barantum CRM Improves Sales Efficiency and Builds Customer Loyalty

Manage each customer personally and build loyalty

Monitor Sales Progress with Accurate Analysis