The performance of the Mayungan Temple Team has increased by 50% since using Barantum
Industry
Energy
Company Size
National
Location
Jakarta
User Total
21
Join Year
2022
Barantum CRM Application Helps Trit Indonesia Team Performance in Visits Up to 80%
PT Pura Mayungan
Pura Mayungan, a company operating in the electrical panel sector, has experienced great benefits from using Barantum CRM in carrying out daily activities.
This CRM system not only helps simplify administration, but also improves field team performance and, of course, boosts sales.
From direct experience, their team, both Saiful Akbar, Admin Sales, and Christine, Head of Marketing, Barantum have had a significant positive impact in improving work efficiency and service quality.
Obstacles Before Using Barantum CRM
Before using Barantum, sales marketing activities and teams that frequently traveled on business were hampered by an attendance system that was still manual.
The team must first come to the office to take attendance manually before they can continue their activities. This reduces flexibility and extends their travel time.
In addition, reports on visits and other activities are usually done personally via chat applications such as WhatsApp, which are often time-consuming and difficult to monitor in real-time.
“Before using Barantum, we have to come to the office to be absent first. "This is time consuming and inefficient, especially for teams working outside the office," said Saiful.
With Barantum, this problem is resolved because the team can take attendance from anywhere, and all recorded data is more valid and organized.
Benefits of Barantum CRM for Work Quality
Christine, Head of Marketing at Pura Mayungan, talks about how Barantum helps improve the quality of her team's work. One aspect that is very helpful is attendance and visit recaps.
“Recap of visits is very important because it influences our performance assessment. "With Barantum, everything is easier to organize," said Christine.
Previously, visit recaps were often done manually and sometimes not well documented. However, with Barantum, teams can directly access visit reports with accurate and detailed data, making performance management more efficient.
Barantum also makes it easier for teams to get real-time reports, which influences the way management assesses and provides feedback to the team.
That way, the team is not only more organized, but also more productive because they can immediately focus on their main tasks without having to be burdened with manual administration.
Barantum Features Meet Mayungan Temple Expectations
One of the features that is most helpful and exceeds the expectations of the Mayungan Temple team is the check-in and check-out feature which is accompanied by a photo feature as proof of attendance
“The check-in and check-out features are very helpful. "For example, when my team arrives at a customer's location, they can immediately check-in and take a photo as proof of presence," said Christine.
This feature minimizes cheating and ensures that the team is actually at the designated place according to the planned schedule.
The Effect of Barantum CRM on Performance and Sales
Saiful explained that the Barantum system had a direct impact on the quality of field team performance.
One of the great benefits of Barantum is the ability to speed up the team's work, which in turn results in increased sales.
“With Barantum, our team can get to their destination faster and minimize wasted time. "This is very helpful in improving service quality and making the team more productive," said Saiful.
The team can avoid delays in meetings with customers or clients because they can go directly to the location without needing to return to the office first.
Saiful added, "I can give a figure of 50% for the increased quality of work thanks to the use of Barantum. This system really helps the team on the field.”
Apart from that, using Barantum also helps teams organize meeting schedules in a more structured manner.
“Before Barantum existed, we were often late to meet people or missed opportunities due to unclear schedules. "With Barantum, all schedules are more organized and meetings are more organized," added Saiful.
Increased Sales Thanks to Barantum
The use of Barantum also plays a major role in increasing the company's annual sales.
Saiful said that Barantum helped the team in organizing every meeting, price negotiation and follow-up with customers more systematically.
“With Barantum's help, the bidding and scheduling process became more organized, which indirectly increased our sales. "I can say that Barantum's contribution to increasing sales is around 30%-40%," said Saiful.
With better management, teams are not only quicker to respond to customer needs, but also more efficient at managing their time, ultimately speeding up the sales closing process.
Productivity Increased 80% Since Using Barantum
Previously, a lot of time was wasted on manual coordination and time-consuming attendance processes. However, with Barantum, teams can work more efficiently and are no longer distracted by time-consuming procedures.
"The difference before and after using Barantum is very noticeable, it can be up to 80% more efficient in terms of time and work productivity," said Saiful.
The implementation of Barantum has changed the way the team works, from being initially hampered by manual systems to being faster, structured and efficient.
As a result, teams are not only more productive, but also more focused on improving service and sales.
Overall, the use of Barantum CRM at PT Pura Mayungan has provided many benefits in improving operational efficiency and team performance.
With features that make attendance, reporting and field team coordination easier, Barantum has been proven to help teams be more productive, organized and efficient.
This positive influence also has an impact on increasing the company's sales, which are increasingly structured thanks to a more modern and integrated system.