CRM Sales
Automate the sales cycle from lead to closing.
CRM Services
Accelerate service and improve customer experience better.
CRM Canvassing
Identify potential areas, and monitor customer visits directly
WhatsApp Blue Tick
Make your business more trusted in the eye of customers
Carousel
Display multiple products at once in a single interactive message
AI Agent
An AI Agent that responds to customers more effectively and naturally
Broadcast
Send message to many customers with only just one click
WhatsApp Form
Make filling forms easier for customers in WhatsApp
CTA Ads
Direct Potential Customers from Ads Directly to WhatsApp
Chatbot
Respond to customers every time with the replies you have specified
Personalize Message
Create more personal messages with customer names and details.
Automatic Integration
Omnichannel Chat
Integrate all communication channels in one platform.
WhatsApp API
Upgrade the WhatsApp Business feature to speed up service and business sales.
Call Center
Manage business phone calls just by being connected to the internet.
Role
Canvassing
Monitor KPI Sales Reps
Corporate
Sales Activity Tracking
Agent CS
Monitor customer service agent SLA
Telesales
Monitor telesales activity
Industri
CRM Finance
It is practical to manage customer data and increase business revenue.
Why should Barantum CRM, Chat WhatsApp, & Call Center?
Grow Your business with the best cloud solutions and after sales service
Manage Incoming and Outgoing Business Calls Easily with Barantum Call Center. Enjoy Fast Response with Just an Internet Connection.
Trusted by Businesses Across All Industries
4.9 review rating from more than 500 satisfied customers using Barantum
Every call is a golden opportunity to build trust with your customers. Too many missed calls can make them feel ignored and see your business as unresponsive. Boost your responsiveness today and show your customers they’re valued every step of the way!
Even Distribution of Calls to Every Agent
Barantum Call Center offers a feature to automatically distribute calls evenly among all agents, ensuring no calls go unanswered
Not following proper communication rules can cause misunderstandings with customers
Sales Script Feature Improves Communication
Sales Script helps sales and service teams interact with customers more consistently and according to procedure
No call recordings to monitor how agents communicate with customers
Call Recording Feature by Barantum Call Center
With the call recording feature in Barantum Call Center, you can easily analyze how agents communicate with customers and understand their needs
Lack of records on customer interactions makes it difficult to make the right decisions, leading to customer loss
Customer History Feature
The activity history feature helps you keep track of actions and provides insights for making the next move
Round Robin
Report Management
Improve Call Experience with Barantum Call Center’s Modern Features
Call Queue
Call Records
Call Conference
Contact Management
Incoming calls are automatically assigned to agents, ensuring all calls are answered
Automatic Call Distribution (ACD)
Forward Calls
Interactive Voice Response (IVR)
Report feature for agents and customers providing data to make informed decisions
Customize Reports
Automatically call customers one by one with an integrated system to boost efficiency and save time
Predict the time an agent will complete communication with a customer to make the next call
Make it easier for agents to contact customers with fair task distribution for each agent
Increase operational productivity and business performance through integrated modern features
Records all customer conversations for evaluation purposes.
How Barantum helps businesses to increase profits, time efficiency, and customer satisfaction
50%
Improved Customer Response
Barantum Omnichannel increases the productivity of the Oasis team in responding to customer inquiries from many channels.
Andri Dwi Yulianto
Customer Service Assistant Manager PT Oasis Waters International
85%
Improved Call Center Performance
With the open & close ticket system, we know the percentage of cases handled to ensure maximum service
Dian Melinda Arifin
Founder PT Jackal Holidays
90%
Barantum Call Center: Simplifying BRINS Operations
Barantum was chosen as a vendor due to its targeted approach and explanation of features relevant to the operational needs of the BRINS call center.
Nuni Apriana
project Staff BRI Insurance
PKS Services Accelerate Faster, Together with Barantum,
Approximately 90% of us feel that the Barantum system can help us convey information, policies, and statements of the Party to the public. Especially the Barantum Call Center to call cadres or party members for the purpose of confirming PKS membership cards.
Dina Hanifa
Staff Digital Service Center Partai Keadilan Sosial
Tada Complaints Are More Structured Using Barantum
Our complaint handling is based on incoming chats. Without a structured system, we cannot receive chats quickly.
Heni Nelawati
CLT & Purchasing Supervisor Tada
Customer Service Improvement
Barantum helps Rokue boost efficiency by 85% by preventing WhatsApp messages from piling up or being missed
Inne Rettiani
Sales Marketing Manager Rokue
Try Barantum Call Center free for 7 days, or get in touch with us if you have questions
It's Time for You to Become Part of Thousands of Successful Customers with Barantum & Be Part of the Change!
