Cloud Call Center application can be accessed anywhere only by internet
Manage your business calls flexibly and cost-effectively with supporting features for more effective performance.
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Customer Activity Management
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Monitoring Team Activity SLA
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Saving Operational Costs
Problems that have often been experienced before using Barantum CRM
How does the Barantum Call Center make customer service easier via telephone calls
Personalize calls with modern call center features
Improve your business customer service with modern calling features from Barantum.
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Call Queue
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Call Records
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Call Conference
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Contact Management
![Barantum - Aplikasi CRM Call Center - Fitur 1](https://www.barantum.com/assets/img/produk/call-omni/gbr-main-1.png)
Redirect each customer call to the correct agent
Simplify and speed up customer service through your business phone
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Automatic call distribution (ACD)
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Forward calls
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Interactive voice response (IVR)
Make better decisions based on data
Make accurate business decisions based on performance reports updated in real time.
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Report Management
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Customize Reports
Other Features
Campaign Calls
Automatically dial in turn, one subscriber at a time
Predictive Caller
Predict the time agent finishes the conversation to go to the next call
Call Center
Easy for agents to contact customers with a fair share of tasks
Robocall
Increase operational productivity and business performance through integrated modern features
Recording
Records all conversations with customers that can be used as evaluation
Sales Scripts
Handle materials that need to be discussed by sales as SOP to optimize the sales team in communicating with customers.
Trusted by businesses of all types of industries
Hundreds of leading businesses from various types of industries have succeeded in developing their business with Barantum Omnichannel CRM & Call Center.
Learn more![Barantum - Client - Logo Anter Aja](https://www.barantum.com/assets/img/industry/anteraja.webp)
![Barantum - Client - Logo MokaPOS](https://www.barantum.com/assets/img/industry/moka.png)
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![Barantum - Client - Logo Kimia Farma](https://www.barantum.com/tools/wp-content/uploads/2024/08/kimia-farma.webp)
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![Barantum - Client - Logo Kemenkes](https://www.barantum.com/tools/wp-content/uploads/2024/08/kemenkes.webp)
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![Barantum - Client - Logo Universal BPR](https://www.barantum.com/assets/img/industry/bpr.png)
![Barantum - Client - Logo Anter Aja](https://www.barantum.com/assets/img/industry/anteraja.webp)
![Barantum - Client - Logo MokaPOS](https://www.barantum.com/assets/img/industry/moka.png)
![Barantum - Client - Logo PLN](https://www.barantum.com/tools/wp-content/uploads/2024/08/pln.webp)
![Barantum - Client - Logo Kimia Farma](https://www.barantum.com/tools/wp-content/uploads/2024/08/kimia-farma.webp)
![Barantum - Client - Logo Kominfo](https://www.barantum.com/tools/wp-content/uploads/2024/08/kominfo-registered.webp)
![Barantum - Client - Logo Kemenkes](https://www.barantum.com/tools/wp-content/uploads/2024/08/kemenkes.webp)
![Barantum - Client - Logo DPR-RI](https://www.barantum.com/tools/wp-content/uploads/2024/08/dpr-ri.webp)
![Barantum - Client - Logo Universal BPR](https://www.barantum.com/assets/img/industry/bpr.png)
Barantum is proven to be the answer to all your business productivity needs
Increase
Productivity Business
Increase
Sales Business
Accelerate
Service Customers
Reduce
Churn Rate Customers
Increase
Productivity Business
Increase
Sales Business
Accelerate
Service Customers
Reduce
Churn Rate Customers