Ignite Building Momentum Towards Success Together with Barantum
We believe that the innovation within technology constantly created by Barantum can push every business beyond limits and accelerate Indonesia's digital economic growth.
Ignite Building Momentum Towards Success Together with Barantum
We believe that the innovation within technology constantly created by Barantum can push every business beyond limits and accelerate Indonesia's digital economic growth.
About
Barantum originates from the combination of "Bara" and "Momentum". This combination of words signifies that in pursuing MOMENTUM, success must be fueled by a burning spirit.
Apa itu Aplikasi CRM?
Aplikasi CRM adalah sistem yang mendukung perusahaan dalam mengelola, mengumpulkan, menyimpan, dan menganalisis informasi pelanggan. Hal ini mempermudah alur kerja dari tahap prapenjualan hingga pascapenjualan.
Fitur Unggulan
What Is Chat Applcation?
The Call Center application is a system created to support companies in managing incoming and outgoing calls, equipped with recording features, automatic call routing, IVR, call analysis reports, etc.
Fitur Unggulan
What Is Call Center Application?
Aplikasi Call Center adalah sistem yang dibuat untuk mendukung perusahaan dalam mengelola panggilan masuk dan keluar, dilengkapi fitur rekaman, routing panggilan otomatis, IVR, laporan analisis panggilan, dll.
Fitur Unggulan
History
Barantum Journey
Spirit of Barantumnians
Values that We Believe
Together with Barantum, maximize the potential to continuously become better than before. And here is the vision of the positive values that we embody every day to bring #SpiritofChange.
Patience and
Appreciating the Process
Barantum believes that the process is part of the achievement and that with patience, the team can learn, grow, and be better prepared to face challenges.
Consistently
Achieving Goals
Consistency can transform performance from ordinary to extraordinary. With consistency, Barantum can build trust, enhance productivity, and achieve targets.
Achieving Perfect KPIs
The Barantum team achieves perfect KPI performance every day, per week, and every month by setting realistic targets to measure performance.
Discipline at Work
Barantum adheres to the company's SOPs to ensure tasks are completed properly and within the specified time.
Being Empathetic
The Barantum team understands and respects each other's opinions and needs, including those of clients, creating a positive work environment and strengthening relationships with clients.
Customer Satisfaction
The Barantum team focuses on providing products that meet customer expectations, providing responsive support service features, and handling problems quickly & monitored.
Barantum Achievements
Barantum Contributions For
Digitalization of Indonesian Business
+5000 active Barantum users
increased their productivity by up to 90%
85% accelerate customer service
for Indonesian businesses
40% reducing churn rate
business customer in Indonesia
25% increase in
Indonesian business sales
+100 sectors of industry are educated
about the importance of business digitalization
Our efficiency has improved as we can monitor SLAs more quickly. Furthermore, it facilitates consultations with doctors as it can be accessed anytime and anywhere.
Natali Ardianto
Chief Executive Officer
Lifepack.id
The Barantum Team is always Fast Response in serving the DGW team's problems within 24 hours from various communication channels 👍
Deni Dharmawan
Marketing Communication Analyst
PT Dharma Guna Wibawa
Since we started using Barantum, chat responses are 30% faster than before making it much easier for FCT to complete their tasks
Herlina
FCT Manager
Wall Street English
With Barantum collaborating with SiCepat, we can achieve 45% efficiency because incoming calls can be assisted by IVR
Syara
Head of Customer Services
SiCepat Express
WhatsApp API Green Tick Barantum increase 80% of customer service productivity Plaza Mini Senopati
Maltis Junias
Mini Consultant
Plaza Mini Senopati
Call Center feature of Barantum helps increase productivity by 90% and exceeds the expectations of the BRI Insurance team.
Nuni Apriana
Project Staff
BRI Insurance
The SLA we used to have was very long. However, after using Barantum the SLA is shorter and more targeted to our merchants.
Nethania Dinari Ramadhani
Enterprise Excellence Lead
MokaPos
Have Questions?
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It's Time for You to Become Part of Thousands of Successful Customers with Barantum & Be Part of the Change!
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