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Adapting Winning Business Strategies for Success in 2025
Official Partner of WhatsApp Green Tick Indonesia
Complete Omnichannel CRM Platform to Improve Sales and Enhance Customer Loyalty
One application with complete features for all types of businesses
Trusted by Businesses Across All Industries
4.9 review rating from more than 500 satisfied customers using Barantum
One App For All Your Productivity Needs
Barantum has CRM, Call Center, and Chat products that support your business productivity.
Easy to use and many features to support your performance and company
Customer Relationship Management (CRM)
CRM Sales
Manage sales, monitor sales performance, and make customer interactions easier to grow your business.
CRM Services
Manage more easily and respond to customer requests or complaints, monitor the performance of each agent in one place.
Omnichannel Chat
Auto-reply customer messages with chatbots and speed up customer service for every agent in one place.
Call Center
Manage your business calls easily and cost-effectively with supporting features that enhance your efficiency.
Frequently Asked Question
CRM (Customer Relationship Management), Chat, & Call Center applications are applications that help businesses manage and monitor interactions with customers, including sales and customer service, through various communication channels such as telephone, email, social media, and e-commerce.
The Barantum application works by collecting, storing, and managing data from various sources, ranging from customer information, activity history, purchases, to customer service in one centralized system.
The Barantum application can be used by all types of industries, from large companies to MSMEs, to the government sector.
Yes, Barantum system has international security standard ISO 27001.
To start using the Barantum application, you can register on the Barantum.com website or contact our official service via WhatsApp at 081281888636 or email to support@barantum.com.
Barantum application subscription price starts from IDR 299,000 per user (minimum 3 users). More detailed information Barantum Application Subscription Package Price
Barantum Achievements
Barantum Contributions For
Digitalization of Indonesian Business
+5000 active Barantum users
increased their productivity by up to 90%
85% accelerate customer service
for Indonesian businesses
40% reducing churn rate
business customer in Indonesia
25% increase in
Indonesian business sales
+100 sectors of industry are educated
about the importance of business digitalization
Barantum Omnichannel Speeds Up Oasis' Response Time by 50%
Andri Dwi Yulianto
Customer Service Assistant Manager
PT Oasis Waters International
Our efficiency has improved as we can monitor SLAs more quickly. Furthermore, it facilitates consultations with doctors as it can be accessed anytime and anywhere.
Natali Ardianto
Chief Executive Officer
Lifepack.id
Barantum Improving Lemonaide's Service Quality by Up to 85%
Joseph Buyono
General Manager
PT Lemonaide
With Barantum Call Center, we saw about a 90% improvement in service quality
Yura Nada & Ahmadi Juanda
Gunung Sahari Lab
PT Intan Safety Glass Increases Productivity by 15% with Barantum CRM
Yahya Uswaturrasul
Sales & Marketing Manager
PT Intan Safety Glass
Barantum Omnichannel Boosts Jackal Holidays Call Center Agent Performance by 85%
Dian Melinda Arifin
Founder
PT Jackal Holidays
Barantum Call Center Speeds Up Customer Service Team by Up to 90%
Yesica Meira Zivani
Leader Customer Service (Tim Operation)
PT Wook Global Technology
Barantum Omnichannel Chat Increases Service Team Speed Up to 80%
Shafa Dimas Saputra
Founder
PT Jadi Mudah Nusantara
Barantum Omnichannel Chat increases the speed and quality of service of the Klinik SehatQ team by up to 80%
Evo Febiola Putri
Lead Customer Service
Klinik SehatQ
Barantum Application Helps Daily Productivity of Customer Services Team Up to 90%
Mahida Hanifah Rahmadini
Admin CRM (Customer Service)
PT Solomon Indo Global
VIVA Pharmacy: Reaches Millions of Customers with Barantum Omnichannel
M. Edi Irfandianto
Marketing Insight & CRM SPV
Viva Apotek
The Barantum Omnichannel CRM Application is 85% Helpful in Serving Rokue Customers
Inne Rettiani
Sales Marketing Manager
Rokue
Barantum Omnichannel CRM App Meets Nukar.ID's Team Quality Standards by 99%
Erwin Nugraha
Kepala Divisi Pengembangan (CTO)
Nukar.ID
The Barantum Team is always Fast Response in serving the DGW team's problems within 24 hours from various communication channels 👍
Deni Dharmawan
Marketing Communication Analyst
PT Dharma Guna Wibawa
Since we started using Barantum, chat responses are 30% faster than before making it much easier for FCT to complete their tasks
Herlina
FCT Manager
Wall Street English
With Barantum collaborating with SiCepat, we can achieve 45% efficiency because incoming calls can be assisted by IVR
Syara
Head of Customer Services
SiCepat Express
WhatsApp API Green Tick Barantum increase 80% of customer service productivity Plaza Mini Senopati
Maltis Junias
Mini Consultant
Plaza Mini Senopati
Call Center feature of Barantum helps increase productivity by 90% and exceeds the expectations of the BRI Insurance team.
Nuni Apriana
Project Staff
BRI Insurance
The SLA we used to have was very long. However, after using Barantum the SLA is shorter and more targeted to our merchants.
Nethania Dinari Ramadhani
Enterprise Excellence Lead
MokaPos
WhatsApp Green Tick Barantum improves 75% of services at Universitas Muhammadiyah Ponorogo
Zulkarnain Ashya Hifa
Kepala LPMB
Univ. Muhammadiyah Ponorogo
Barantum Green Tick WhatsApp API Increases Service at Ma'had Aisyah College by 85%
Nur Rizka Aisyah
Kepala Bidang IT & Media Informasi
Perguruan Tinggi Ma'had Aisyah
Barantum: Effective Sales Management Solution for HAS Environmentald
Robbi Nugroho Sutrisno
General Manager
HAS Environmental
Anteraja's Service More Efficient with Centralized Data Reports on CRM System
Mutiara Muslim
Head of Digital IT Office
Anteraja
Barantum CRM Improves PT Borobudur Agung Perkasa's Operations by 25%
Winda Agus Susanto
Product Sales Manager
PT Borobudur Agung Perkasa
Managing ETOS Customer Database Made Easier with Barantum System
Radhy Alfitra
Head of Business Development
PT Etos Indonusa
PT Kompas Gramedia Xpress Operations More Optimal with Barantum System
Daniel Jatnika
Customer Service Manager
PT Kompas Gramedia Xpress
Waterco: Manage Report Data More Effectively with Barantum System
Fajar Nugroho Widiyanto
General Manager
Waterco
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